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As a
professional technical communicator, I create relevant,
useful, and usable documentation. First, I focus on your customers’
needs. Then, I craft documentation that fits what they need to know,
when they need to know it, and how they can do their jobs using your
products and services.
My audiences have included heavy
construction site managers, wind
turbine service technicians and production-line workers; physicians,
nurses, and other clinicians in large hospitals; wireless
telecommunications network operators and service providers;
television broadcast engineers and traffic managers; sales teams;
desktop publishers; construction estimators; technical support
representatives; and surveyors and engineers.
As a
freelance writer and editor, I write general-interest
articles, trade articles, brochures, advertising copy, newsletter
articles, and news releases. I create websites and develop marketing
plans.
As a lifelong
learner, my motto is Talk less,
listen more. Everyone has a story to tell, and I'm privileged
to be included in so many life journeys. |
